An inspiring, versatile and deeply involved leader who takes immense pleasure in taking business operations and customer success to the next level. Leaving you more resilient to the changing market, more transparent to internal risks and ultimately more successful.
I have had the great pleasure of a wide a varied career. I have met and continue to meet incredibly interesting people which I continue to learn and be inspired by.
Combining an Engineering education, quality assurance practices, military leadership and 13 year operational experience in some of the top Financial Service Institutions in the world - you get a disruptive, collaborative operations expert who can strategies with you but moreover implement with great commitment and responsibility your toughest ambitions.
In short - catapult your business to the top of your market by taking your customers on an exceptional journey, delighting your employees with better working processes while seeing your bottom line grow. Supercharge your Advocacy, People and Intellectual Capital!
Get in touch with us to set up a consultation, or use the contact form at the bottom of this page to enquire whether our services are right for you.
+351 910 017 114
Bob - What's on offer
Operations COO as a Service
Incredibly passionate about building highly effective operation environments that are loved by both your customers and colleagues, with a very strong bias towards continuous improvement and transparency within the organisation - if you are feeling challenged by high operating costs and customer attrition we should speak.
Mentoring & Non-Exec Director
A collaborative leader that can bring the best out of the team, respecting knowledge and challenges, building long term sustainable solutions and growth foundations. Technically astute while respectful of the rapidly developing tech world and its SMEs
An engaging and though provoking speaker, that can energise an audience and captivate enthusiasm around customer excellence, collaborative leadership and the quest for continuous improvement.
Use the form below to contact me, regarding your enquiry. Please be as detailed as possible. Include your industry.
You may also email or call me.